Google My Business video uploads now available to business owners

Allyson Wright from the Google My Business team announced today that the video upload feature we saw being tested is now available for business owners in the Google My Business dashboard.
Business owners can “view videos added by customers and upload videos about their business for customers to view,” she said. The video maximum length is 30 seconds, and after a video is uploaded, it can take up to 24 hours for it to be visible on the business listing in Google Maps or the local web search results.
Merchants should soon have the ability to flag inappropriate videos through their dashboard, and Google also promises mobile support in the future.
To add video to your business, go to the Google My Business dashboard and click on the “photos,” then select the “video” link at the top. After it loads, select the option to “Post Videos.”

Drag and drop the video to the box.

The video will begin uploading.

After the video is

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Report: Google exploring sale of Zagat reviews

According to a report appearing in Reuters, Google’s parent Alphabet is considering a sale of reviews publication Zagat. The company was purchased in September, 2011 for a reported $151 million in the wake of a failed deal to acquire Yelp.
At the time Google needed local reviews content to better compete in local search with rivals such as Yelp, TripAdvisor and others. Marissa Mayer was responsible for the acquisition. Less than a year later Mayer became Yahoo’s CEO.
The Reuters report says, “Google has held informal talks in recent months with multiple companies about offloading Zagat . . . Any deal would likely involve the Zagat brand name and website . . .”
Whether the sale will actually happen and any potential purchase price are uncertain. If Zagat did sell it almost certainly would fetch less than what Google paid for it. Its brand has undoubtedly declined in value during the nearly seven years Google has owned and managed it.
Google clearly

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Google adds price tracking features to flight search, hotel search and Google Trips

Google announced it has added features to help you plan your trips, flights and hotel stays for your vacations or business trips. Many of the features are around how you can save money or track prices for a travel destination. Google has been testing many of these features over the past month, so they may not appear new to some of our readers.
Google is showing new “tips” under the flight search results to show you ways to save money for that trip. Google says it uses “machine learning and statistical analysis of historical flights data, Flights displays tips under your search results, and you can scroll through them to figure out when it’s best to book flights.” Here is a screen shot:

Google may also display a new tip above search results when room rates are higher than usual, or if the area is busier than usual due to a holiday, a music festival, or even a business

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5 local search tactics your competitors probably aren’t using

Local SEO is competitive and fierce. With more and more local businesses vying for the Google local three-pack — and ads and online directories occupying a large percentage of the remaining SERP real estate — your local SEO strategy has to be aggressive.
So, what can you do to outrank your local competitors down the street, especially when you’ve all got the basics down? One approach is to use local SEO tactics that your competitors may not know about or aren’t using. Here are five local SEO tactics you can implement to help get ahead of your competitors.
Google Posts
First, every local business should claim their Google My Business (GMB) listing. It’s a must-do. Non-negotiable. If you don’t claim your Google My Business listing, you essentially don’t exist online! (Okay, that’s an exaggeration — but not claiming your GMB listing will significantly diminish your chances of showing up in local search results.)
Of your competitors who claim their Google My Business listing,

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Top 10 local search insights of 2017

Is it just me, or does it seem time flies faster in the local search industry? Another year has gone by, with many changes and developments to boot. Here’s a list of my top 10 insights from 2017:
1. Customer data is the new competitive edge
SMBs often feel at a competitive disadvantage compared to larger companies who benefit from scale at every level, including the purchase of search advertising or other marketing services. Data is helping even the playing field as it emphasizes quality over quantity.
Better data resulting in better targeting means that local businesses experience lower costs, higher conversion rates and greater ROI. And while targeting is not a new strategy, what’s new is the access to and quality of data.
Just as the price of technology drops with increased adoption, data will be cheaper, more accurate and more insightful. The Internet of Things (IoT) is driving growth in data much faster than what could be achieved by

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Google brings local lead generation to Google Assistant and Google Home

Google is bringing new forms of local search to the Google Assistant and Google Home. The company announced it’s working with local home service providers “like HomeAdvisor and Porch.”
On any platform where Google Assistant is available, users will be able to ask for contractors (e.g., “Ok Google find me a plumber”). That initiates a structured interaction which generates a lead or contact with a local service provider.
In the case of IAC-owned HomeAdvisor, which now also owns Angie’s List, users can ask to be connected by phone at the end of the process to a contractor or receive a list of relevant, pre-screened contractors. The following graphic depicts part of the user experience and the structured Q&A that’s used to refine the lead.
This is a highly structured local search and lead-generation experience that will bypass conventional search results (i.e., business listings). Google said the new functionality would be rolling out in the next week or so.

Google itself offers local lead generation for contractors

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Google showing knowledge graph data in local panels

Google has started showing more information about local businesses in some local knowledge panel results. It is implementing this by showing additional tabs of information above the local panel for (a) locations (b) about, and sometimes (c) Google Posts.
Here is a screen shot showing a search for [kfc] which brings up locations for nearby KFCs and an “about” tab for knowledge panel information about the chain.

Sergey Alakov, who first spotted this, said it “looks like Google started combining knowledge panels and local packs in mobile search results for businesses that have a knowledge panel displayed for their brand name search and local presence in the user’s area.”
I cannot consistently bring this up, so it might be Google is testing this feature still or it is currently still rolling out to searchers.
The post Google showing knowledge graph data in local panels appeared first on Search Engine Land.

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Google’s new #SmallThanks Hub automatically creates digital & printed marketing assets for SMBs

In a move to help SMBs — as well as drive up its verified business listings — Google has launched #SmallThanks Hub, an online resource that creates customized digital marketing content and printed materials based on Google reviews.
“Simply search for your business name on the site, and we’ll automatically create posters, social media posts, window clings, stickers and more — based on the reviews and local love from your customers on Google,” writes Google’s vice president of marketing for Ads & Americas, Lisa Gevelber, on The Keyword blog.
Google says its #SmallThanks Hub, which is rolling out in the US today, is available to any verified Google listing with an address.
“Reviews from your fans are like digital thank you notes, and they’re one of the first things people notice about your business in search results,” writes Gevelber in the announcement. Google shared the following image to highlight how it is repurposing Google reviews into social media posts and

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Google Maps enables creating & sharing lists on desktop version

Android Police reports Google is now rolling out the ability to create and share lists of places on the desktop version of Google Maps.
This feature originally launched on mobile in February and now seems to be rolling out to the desktop interface. It allows searchers to keep track of saved places and share lists with others via text, email and popular messaging apps.
Here is a screen shot from Android Police showing what happens when you click the “save” button now on the Google local listing in Google Maps:

You can, of course, continue to access your places in the menu on the side of Google Maps to check your saved listings on both desktop and mobile.
It is unclear how long this feature will take to roll out to all users, but it does seem to be rolling out more widely now.
The post Google Maps enables creating & sharing lists on desktop version appeared first on Search Engine Land.

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Google searches now correspond to user location instead of domain

Google announced today that it is changing the way it labels country services on the mobile web, Google app for iOS and desktop Search and Maps.
According to Google, one in five searches is now location-related. To make search results more relevant, Google says the country of service will no longer be indicated by the country code top level domain name (ccTLD) such as “google.co.uk” for the UK or “google.com.br” for Brazil, but instead will default to the country where the user is performing the search.
From the Google Search Blog:
So if you live in Australia, you’ll automatically receive the country service for Australia, but when you travel to New Zealand, your results will switch automatically to the country service for New Zealand. Upon return to Australia, you will seamlessly revert back to the Australian country service.

Google says that typing the relevant ccTLD into a browser will no longer return various country services. Instead, users must go into their settings

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