Bing explains how AI-powered intelligent answers can show users two points of view for the same query

In December last year, Bing introduced several AI-powered search features, one being intelligent answers. This week Mir Rosenberg from the Bing search team published more detail on how one type of intelligent answer format called multi-perspective answers works.
Bing multi-perspective answers provide two different and often opposing perspectives on a topic. “There are many questions where getting just one point of view is not sufficient, convenient or comprehensive,” Rosenberg wrote in the blog post. “We believe that your search engine should inform you when there are different viewpoints to answer a question you have, and it should help you save research time while expanding your knowledge with the rich content available on the Web.”
 
Below are some examples of Bing multi-perspective answers cards as displayed on desktop. (On mobile, the cards are shown vertically.)

How Bing multi-perspective answers work
Intelligent Answers were unveiled at a Microsoft AI event in December where the company outlined several ways in which artificial intelligence is being infused

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Bing launches 2017 Black Friday ads, expands list of delivery services for package-tracking search feature

To gear up for the holidays, Bing announced today an expanded list of delivery services it supports for package-tracking searches. It’s also bringing back its Black Friday flyer ads.
Now, in addition to USPS, UPS and Fedex in the US, Bing says it supports several markets outside the US, including myHermes in Great Britain and Purolator in Canada.
“Simply put your tracking ID in the search box, and Bing will present the latest tracking status right in the search result,” says Bing on its Search Blog.
The Bing Shopping Black Friday flyer ads for 2017 are now live and feature deals from big box retailers and retail chains.

The site has also added a new weather and sports-related search feature, showing historical data for weather patterns and sports scores. For example, a search for “weather in November in Paris” will return a chart showing historical weather patterns for the Paris:

According to Bing, it also works when searching for past sporting event scores, pulling

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Bing now supports ClaimReview markup for fact labels in search

Nine months after Google began supporting the ClaimReview markup, designed for fact-checking review of claims made or reported on on webpages, now Bing has added support in their markup documentation.
The new section for Bing’s ClaimReview says “ClaimReview annotations should be used to convey that the page contains fact check information. This may be used to display enhanced captions on Bing that help convey this information to users.”
Bing said that when you use this tag for your articles and content, it is important that the underlying page meets the following characteristics of fact-checking sites:

Contains claims and fact checks that are easily identifiable. Readers should be able to understand what information was checked and what conclusions were reached.
Citations and references should be present and transparent, including references to primary data sources.
The tag must be representative of the fact checking done within the article.

Aaron Bradley first spotted this change and said he thinks “Bing will start to annotate search results

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Bing UK now displaying National Health Service data for GP & hospital search queries

According to the UK’s National Health Service (NHS), the publicly-funded national healthcare system has been working with Bing UK during the last year to improve search results for general practitioner and hospital queries.
“Over the last year, we have collaborated with our friends at Bing to provide users with a comprehensive GP and hospital search experience,” reports a recent post on the NHS Choices blog.
The NHS says that queries for “GP in [location]” on Bing UK will now surface a list of local options with information on specific locations, open times and user reviews – all data that has been pulled from the NHS.

Clicking on a result will display more information for the GP’s office.
The post Bing UK now displaying National Health Service data for GP & hospital search queries appeared first on Search Engine Land.

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Bing refreshes weather search results with interactive slider to see forecasts throughout the day

Bing rolled out two new updates for weather-related queries today – adding a new look and feel to its weather search results and offering snow conditions and forecasts for U.S. ski resort searches.
The site has refreshed its entire “weather experience” so that weather searches for specific cities will return real-time forecasts and an interactive slider that shows the weather condition for certain times of the day, set against an image of the city’s landscape.
From the Bing Search Blog:
For major cities across the world, you’ll see the cityscapes in the background that adjust based on the time of day. You can see the Eiffel Tower light up Paris at night, or the sun glint off the Chicago River.
Bing says weather-related searches for smaller cities will get a color-based gradient to indicate weather conditions and climate throughout the day.

Bing also noted its weather search results are designed to respond to natural language – making it possible to ask follow-up

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Bing gets in shape with search updates for exercise & healthy recipe-related queries

Bing has added new search updates aimed at helping its health-conscious users.
Now, when you search for “workouts” or “exercises,” Bing will deliver carousel-styled search results with images that link to a wide variety of exercise options.
Filters within the carousel make it possible to narrow the search by gender, difficulty, target-area, type of exercise, or type of workout equipment.

Bing has added the same carousel results for yoga and Pilates-specific searches, in addition to including how-to videos at the top of search results for a limited number of yoga poses.

The Bing App has new updates as well, focused on healthy recipe-related searches. Queries for search terms like “low-fat recipes” and “low-fat stew recipes” will return a carousel of results where users can drill down via a “Nutrients” tab to see calorie counts, carbs, fat content and more for food items.
Users can also find calorie counts by searching “calories in a cup of” and adding a food item to the

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Bing local search update highlights business holiday hours in local listings

Prior to the Thanksgiving holiday, Bing announced it was helping business owners display the correct hours of operation via their local search listing on Bing.
From the Bing Search Blog: “Bing local is collaborating with business owners and trusted partners to get accurate holiday hours in real time. When you search for local businesses, you’ll receive up-to-date changes for holiday hours.”
Bing included the following image to highlight how holiday hours will be displayed for local listings:

The updates rolled out for both desktop and mobile on November 23 and will be available for all future holidays, according to Bing.
The post Bing local search update highlights business holiday hours in local listings appeared first on Search Engine Land.

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Bing’s “My Saves” feature lets users save video, image and shopping searches across devices

Bing announced a new “My Saves” feature today that makes it possible for users signed into their Bing accounts to save video, image and shopping searches so that they can be accessed at a later time across their desktop and mobile devices.
According to the announcement, hovering over a video or image search result will display a ‘Save’ icon at the bottom of the video or image frame. Clicking on the ‘Save’ option will add the video or image to the “My Saves” folder located under the settings icon on Bing’s homepage.
Bing shared the following video to explain how the new feature works:

Bing’s Shopping search results are also able to be saved:
For shopping searches, you’ll see a blue banner above images that reads, ‘See shopping results’. Clicking on this will filter your results to images of products you can purchase. You can save your favorite search results and access them from ‘My Saves’ at a later time so

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Bing improves autocomplete suggestions for academic paper & movie title queries

Today, Bing announced improvements to its autocomplete technology for queries associated with academic papers and movies.
According to the announcement, Bing originally launched its new autocomplete features around academic paper queries earlier this year. Using technology designed by Microsoft’s Cognitive Services and Academic Search team, Bing’s new autocomplete suggestions for academic-related searches make it possible for users to, “…explore the relationships between papers, authors, topics and publications through a large object graph.”
Bing says academic queries like “find all papers by an author,” “find a paper written by particular co-authors,” or “find a paper about a specific topic presented at a conference” will surface real-time autocomplete suggestions that are “the most relevant” to the search.

For movie-related searches, Bing says its newly updated autocomplete feature helps users formulate their query by analyzing the user’s natural language input, and then determining intent (with “lightning-fast” technology) to surface the most likely interpretations.

While Bing’s previous autocomplete suggestions depended on

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Bing to censor Bing.com in the EU for Right To Be Forgotten searches

Bing announced today it has updated its policy around Right To Be Forgotten requests in the EU.
According to the announcement, Right To Be Forgotten material in the EU will be censored even on Bing.com, a change from its past policy around RTBF requests.
Previously, Bing removed material from its country-specific versions such as Bing.fr for France, or Bing.co.uk for the United Kingdom. However, people in those countries who went to Bing.com would still find Right to be Forgotten material.
With the policy updates, that is no longer the case.
Going forward, in addition to this practice, Bing will also use location-based signals (e.g., IP addresses) to delist the relevant URL on all versions of Bing, including Bing.com, for any user accessing Bing from the European country where the request originated. For example, if someone in France successfully requests delisting of a URL on Bing, in addition to delisting that URL from all applicable European versions of Bing, Bing will

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